It takes all kinds.  Yes, there's total buttwipes and then there are those who truly enjoy their job and customers.
If you have a problem with a specific person, email or write their superiors.  Usually something will come of it.
Conversely, do the same for great customer service.
Either way, you'll feel better about doing something.  The old adage of "You can't fix a problem if you don't know it exists" applies.

[quote author=Glen Burnie link=topic=405.msg2017#msg2017 date=1294770878]
Has anyone else had problems with rude campground employees or owners?  I called to make a reservation at a campground that we had on our list to stay at sometime and the incompetent and rude employees are going to ruin our trip months before we go.  >:(  >:( They acted like it was an inconvenience to wait on me and I was bothering them.

Didn't anyone ever tell them that I'm the customer?  The person spending my money?

Your post is far too vague to really address specifics, but, without pointing a finger, I'd likek to make some observations:

1) I made a career out of sales (both retail and direct) and customer service. It can be an extraordinarily tough way to make a living.
2) There are two sides to the service desk, and the desk does not give ANYONE on either side the "right" to be rude, overbearing, annoying, or demanding.
3) Ill-feelings across the service desk are cumulative; they feed back and forth and escalate.
4) Is it possible that your anticipation of finally getting to realize this ambition ("a campground that we had on our list to stay at sometime ") may have generated an overstatement of how you were treated, exacerbating something minor and causing you to perceive it as horrible? You seem determined that this incident will ruin your long-anticipated trip ("are going to ruin our trip months before we go"); that's YOUR fault, not theirs.
5) You have characterized the employees ("incompetent and rude") without detailing reasons; how many did you actually talk to, and does one less-than-sterling employee give you leave to characterize them all in the same light?
6) The worst sort of person to deal with in a servicer situation is the Ugly American type. This goes hand-in-hand with the old saw, "The customer is always right." Fortunately, that belief is rightly fading into oblivion, for it is simply not true. How evident was your attitude ("Didn't anyone ever tell them that I'm the customer?  The person spending my money?") when you made the call?
7) Yes, I have had my share of sometimes rude and sometimes incompetent employees wait on me. Fortunately, I've learned a) how to deal with them in a constructive manner, and b) to not let them ruin my enjoyment.

Remember, there are two sides to the service desk, and each person has a role to play. How well each person understands and plays their role determines how smoothly the transaction goes. Handling your role in the best possible way can salvage a deteriorating situation.